Refund policy
Last updated
Template pending legal review. Text in [brackets] will be completed before launch.
Certification
- Withdrawal before the assessment starts: refund less an administration fee of [amount].
- After the assessment starts: assessment fees are not refundable, whatever the outcome.
- Renewal fees follow the same rules.
Services
Audit and consulting fees follow the engagement agreement.
Consumer rights
Statutory rights that apply where you live are not affected. [Counsel to confirm withdrawal rights for each market.]